Case Studies

Industry
Service
Telecommunications Zara Ward Telecommunications Zara Ward

Telecommunications Market Insights

Deecon delivered a comprehensive telecommunications labour market insight research project for Openreach, addressing two critical strategic questions, identifying 8 key market issues and developing 12 actionable recommendations. The programme provided clear national and regional strategies to mitigate labour shortages, manage inflation risk and safeguard delivery of Openreach’s long‑term fibre rollout objectives. 

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Telecommunications Zara Ward Telecommunications Zara Ward

Opportunity Assessment

Deecon was engaged by Cable Giants to deliver a strategic Opportunity Assessment to identify priority opportunities and inform the organisation’s long-term strategic focus and commercial direction. A structured three-step approach was adopted, comprising financial analysis, internal analysis, and external relevance analysis. Deecon engaged with 11 key stakeholders across the Cable Giants team, conducting seven workshops to develop a detailed understanding of the organisation and its strategic context. The engagement concluded with a comprehensive report summarising the findings in a SWOT Analysis, a Risk Analysis, and 16 Recommendations with outlined implementations.

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Telecommunications Zara Ward Telecommunications Zara Ward

Supply Chain Insight

The team were engaged by CityFibre to undertake an extensive review of their operating and engagement model. The project involved conducting extensive market research and producing a detailed supply chain recommendations report. This was informed by conducting workshops with internal stakeholders and Build Partners. The project focused on strengthening CityFibre’s overall strategy and set out specific actions to enhance ways of working, increase efficiency and productivity and improve relationships with the supply chain.

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Telecommunications Zara Ward Telecommunications Zara Ward

PQQ Review and Tender Support

Deecon delivered a rapid yet rigorous review of Kelly Group’s PQQ submission for the VMO2 Hyperion Framework, re‑drafting 19 responses across three core evaluation areas. Our structured and multi‑reviewer approach strengthened the clarity, completeness and competitiveness of Kelly’s submission. This contributed to their successful progression to the Invitation to Tender (ITT) stage for a framework offering a minimum five‑year delivery opportunity.

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Telecommunications Zara Ward Telecommunications Zara Ward

Passive Materials Tender Support

CityFibre engaged Deecon to lead a Strategic Tender for passive fibre materials as part of its ambitious plan to connect 8 million homes. Building on our successful delivery of the ATAP 1 tender, Deecon leveraged deep market knowledge and collaborative engagement to secure optimal value and supplier capability.

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Telecommunications Zara Ward Telecommunications Zara Ward

Project Mercury

Deecon delivered a strategic third-party logistics (3PL) procurement programme for Hyperoptic, securing a warehousing and distribution partner to support national growth ambitions. The process established a scalable operating model, enhanced market engagement, and provided Hyperoptic with a robust framework for future logistics partnerships.

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Telecommunications Zara Ward Telecommunications Zara Ward

Commercial Support

Deecon were engaged to carry out a suite of commercial activities to support with establishing a standalone commercial function (previously part of the procurement workstream) and fortifying downstream NEC4 contracts with suppliers.

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Telecommunications Zara Ward Telecommunications Zara Ward

Indexation Tool

Deecon built a scenario-modelling data tool for CityFibre to forecast indexation impact on spend, with integrated dashboards providing analytics on inflation and price indices. It enabled CityFibre to manage inflation costs more effectively, improving data visibility and reporting across 50+ supplier contracts.

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Telecommunications Zara Ward Telecommunications Zara Ward

Commercial Support Programme

Deecon partnered with CityFibre to deliver a targeted commercial support programme, driving enhanced cost recovery, robust governance, and streamlined reconciliation processes. The engagement resulted in improved data integrity, stakeholder accountability, and operational efficiency across CityFibre’s cost recovery and measure reconciliation of the delta.

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Telecommunications Zara Ward Telecommunications Zara Ward

Commercial Process Automation

Instalcom engaged Deecon to build a bespoke commercial tool to speed up the CVR consolidation process. Deecon reviewed Instalcom’s current state and identified areas of inefficiency. The team subsequently designed, built, and implemented a bespoke system on Monday.com.

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Telecommunications Zara Ward Telecommunications Zara Ward

Hyperzone Roll-Out Programme

Deecon supported Hyperoptic’s Hyperzone roll-out programme to build fibre to the home. Deecon led a successful tender process from initial strategy through to award, including identifying potential suppliers, collating and developing tender documentation and the execution of down selection and award.

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