Summary

Deecon partnered with STARR, a specialty insurance and reinsurance organisation, to implement CobbleStone as its Contract Lifecycle Management solution, digitising procurement workflows and improving visibility of its supply chain. The solution enhanced supplier due diligence, reporting and auditability, helping STARR manage contract activity more efficiently while supporting compliance in a highly regulated environment.

The Requirement

As an insurance organisation, STARR operates in a highly regulated environment where supplier oversight, contractual control and demonstrable compliance are critical. With a wide range of supplier relationships and contracts to manage, STARR needed a more consistent, centralised and transparent approach to managing contract data, supplier information and contractual obligations.

STARR had selected CobbleStone as its Contract Lifecycle Management platform and required an implementation partner to configure and deploy it efficiently. The end goal was to establish a data-enabled CLM solution that would strengthen governance, improve reporting, support continuity of supply and help STARR evidence compliance while extracting greater value from its supplier relationships.

The Solution

Deecon worked closely with STARR stakeholders to translate the organisation’s contract management requirements into a practical CobbleStone configuration. This included designing approval workflows aligned to STARR’s governance model, with routing based on contract value, risk profile, budget holder and contract holder, ensuring the right controls and accountability were built into the process.

Deecon also structured the underlying data and reporting model, configuring more than 20 bespoke reports to provide visibility of contract status, workflow progress, supplier activity, due diligence requirements and key compliance indicators.

To support supplier governance, Deecon developed an integrated due diligence pack and calendar-based scheduling tool, enabling STARR to plan, track and evidence compliance activity throughout the year. Deecon also delivered training and practical cheat sheets to help users adopt the system confidently and embed consistent ways of working.

The Results

Stronger governance and control through structured approval workflows aligned to value, risk and ownership
Greater regulatory assurance through clearer audit trails, due diligence tracking and evidence of supplier oversight
Improved supply chain resilience through better visibility of key suppliers, obligations, review dates and renewals
Better management information through tailored reporting on contract activity, supplier risk and compliance requirements
Improved value for money through clearer visibility of supplier relationships, contract terms and commercial performance